All registration cancellations must be received in writing no later than April 15, 2010.  Cancellations received after 5:00 pm Eastern on this day will not be processed.  Cancellations received prior to this date and time will be refunded minus a $75 administrative processing fee.  Cancellations must be sent in writing to Jennifer Gentry via e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or fax 860.586.7550.  Substitutions are accepted.